the quality today does not live up to the original brand, 15 Feb. 2011

Having been a long time and until recently a very satisfied user of Braun I have noticed a steady decline in build quality and rising prices for new cutters and foils. The last foil - bought some six months ago - decided to release both of the blades in the central trimmer while I was shaving and I narrowly escaped slicing my face open. P&G's customer service insisted I send the whole shaver back to them for "inspection" and that it could be up to three weeks before it would be returned. Asked what I do in the meantime elicited regrets but confirmed that was their policy. Refund the cost or replace the foil/cutter - sorry, that was not their policy (yes, that is what they said!!)

Other reviewers have suggested that since P&G took over, the product has been significantly downgraded in quality while prices remain high. I completely agree. Yes, I have bought another foil and cutter but that will be the last. When the next thing fails, I will buy another brand of shaver and place my...

Verified Purchase This review is from: Braun Replacement Foil & Cutter - For 51s Series 5 and 8000 Series Activator, Contour Pro, 360 Complete (Personal Care)

The short-lived Braun shaver-foil, 7 Jun. 2010

My Braun Activator razor (8 series) performs quite well except for the foil which generally lasts only four to six months before a hole appears in it and needs replacing. Braun's overly sharp marketing strategy leaves much to be desired given that foils can only be purchased in combined foil and cutter packs. At over £20 a pack shaving becomes expensive when up to three packs may be required in a year. I tried to raise the matter with Braun a couple of years ago but failed to get any response.

Verified Purchase This review is from: Braun Replacement Foil & Cutter - For 51s Series 5 and 8000 Series Activator, Contour Pro, 360 Complete (Personal Care)

Foil & Cutter, 7 Oct. 2009

This came instantly from Amazon and the price was comparable with other sites. I blame Braun for keeping the price high for what it actually is.Shaver was good once more, but I think I will try a different make when this one dies.All in all, I think Braun have priced themselves out of the market regarding spares and consumables. Especially their 'shaver wash re-fills'.

Verified Purchase This review is from: Braun Replacement Foil & Cutter - For 51s Series 5 and 8000 Series Activator, Contour Pro, 360 Complete (Personal Care)